Last updated: May 1, 2024

This Privacy Policy explains why we collect certain personal information and how we protect your privacy on our website and our application. What follows discloses how T.D. Jakes Ministries-Canada (“we” or “TDJMC”) collects, uses, and discloses personal information for the website located at the URL www.tdjministries.ca.

This website may link to other sites, including third-party sites and those related to TDJMC. These external websites are governed by separate policies and practices. Before submitting any personal information to those sites, please ensure you understand and agree with them.

We encourage you to read and understand your rights by reading this Privacy Policy and our Terms of Use. If you do not agree with our Privacy Policy, please do not provide us with your information.

We are committed to managing personal information responsibly in compliance with applicable laws, guidelines, and our privacy policy to ensure that our practices protect individual privacy rights. To demonstrate our commitment to your privacy, this Privacy Policy notifies you of:

1. What personal information of yours is collected through the website and our application;
2. Who collects such information;
3. How such information is used;
4. With whom your information may be shared;
5. What choices do you have regarding the collection, use, and distribution of your information;
6. What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control and
7. How you access or how you can correct any inaccuracies in your information.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy and revise the “last updated” date appearing at the start of this document.

TDJMC reserves the right to change this Privacy Policy at any time and with or without notice to you simply by posting changes on our site. Any change is effective upon posting.

Consent for Collection, Use, and Disclosure

We recognize the importance of obtaining consent for collecting, using, and disclosing personal information, except in circumstances where we are legally authorized or required to do so without consent. We ensure that individuals are informed about how their personal information will be used and disclosed, and consent is obtained in the following ways:

• We will inform individuals of the purpose for which their personal information is collected at or before the time of collection.
• Individuals can provide consent orally, in writing, or electronically. Consent may be implied or expressly given depending on the nature and sensitivity of the personal information.
• We will not seek consent beyond what is necessary to provide our services or products.
• Individuals have the right to withdraw their consent at any time, with reasonable notice. We will inform individuals of the implications of such withdrawal, which may include the inability to provide certain services or products.

Use and Disclosure Limits

Our use and disclosure of personal information are strictly limited to purposes that a reasonable person would consider appropriate under the circumstances. We adhere to the following principles:

• Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the individual’s consent or as authorized or permitted by law.
• We may disclose personal information where required by law or to respond to subpoenas and court orders or court processes.
• We may disclose your personal information in connection with a transaction such as a merger or acquisition or in the unlikely event of a bankruptcy.

What Information We Collect

When you register with us, you may provide us with your contact information, including name, email address, format preference (HTML vs. Text), and address, as well as, optionally, your interests. We do not collect credit card information; this is done via a third-party payment processor.

We do not knowingly collect the information of minors under the age of eighteen (18). If you are a minor, please do not submit any personal information.

How We Use That Information

Our use of your information depends on the specific interaction and your consent. We use the information we collect from you for the following purposes:

• To provide you with customer service
• To improve our website
• With your consent, we will send you promotional emails and other communications (you can unsubscribe at any time by contacting us, see details below, or utilizing the ‘unsubscribe’ mechanism in the communication)
• To process your donation
• To process your purchases
• For any other purpose for which we have your consent

Under some circumstances, we may anonymize your personal information so that it can no longer be associated with you. We use this anonymized information for our legitimate business purposes and to improve our services to you.

Marketing

If you have agreed to receive marketing emails or communication, you may always opt-out at a later date by contacting us or triggering the unsubscribe button in the email from us.

You have the right at any time to stop TDJMC from contacting you for marketing purposes or giving data to other partners working with our company.

If you no longer want to be contacted for marketing purposes, you may also contact us at the TDJMC address (see below).

Internet Protocol Address

We collect IP addresses from all visitors to our site. An IP address is a number automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, gather broad demographic information to help us improve the site, and deliver customized, personalized content. IP addresses will not be linked to any other identifiable information we collect from you.

Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Use of “Cookies” and Other Similar Tracking Technologies

When you visit our website, we may send cookies or other similar tracking technologies to your computer or any other device you use. We use cookies and similar tracking technologies to track user’s preferences and to know how they use our services.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. For further information, visit allaboutcookies.org

Cookies are used for user identification and proper assignment of historical user data collected during previous visits.

Both temporary cookie files (session cookies) and persistent cookies are used. Users may delete or remove cookies for the browser at any time or block cookies from being installed on their devices. However, this may affect the operation of our services or even result in its blocking.

As described above, we use your personal information and data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

• We use a Facebook pixel on our website. Using the pixel, Facebook collects information about the users and use of our website. The information is used to personalize Facebook advertisements and to analyze the use of our website. To find out more about the Facebook pixel and about Facebook’s use of personal data generally, see the Facebook cookie policy at https://www.facebook.com/policies/cookies and the Facebook privacy policy at https://www.facebook.com/about/privacy. The Facebook cookie policy includes information about controlling Facebook’s use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at https://www.facebook.com/help/56813749330221
• We publish Google AdSense advertisements on our website, together with advertisements from the following advertisers and advertising networks that are distributed by Google: (identify and provide links to advertisers and networks). The advertisements may be personalized to reflect your interests. To help determine your interests, Google and its partners use cookies. The cookies are used to track your previous visits to our website and your visits to other websites. You can opt out of Google’s personalized advertising by visiting https://www.google.com/settings/ads, and you can opt out of third-party cookies used for personalized advertising by visiting http://www.aboutads.info. You can review Google’s privacy policy at https://policies.google.com/privacy
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

• Facebook – https://www.facebook.com/settings/?tab=ads
• Google – https://adssettings.google.com/authenticated

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/

We can use different types of cookie or tracking technologies while you are visiting our website and/or application:

• Strictly necessary cookies: These types of cookies enable you to access and browse websites and use their features. Without these cookies, services like billing or shopping baskets cannot work properly.
• Performance cookies: these cookies collect information and data about how you use our websites and/or application. The data collected can be used to optimize our websites and/or applications. These cookies are used to know where our visitors and users are coming from. These cookies do not collect information that identifies you personally.
• Functionality cookies: these cookies allow our website or application to remember your choices. They can be used to memorize your localisation, or your preferences such as language settings or font size.

How to Manage Cookies?

You can set your browser not to accept cookies and the above website and/or application tells you how to remove cookies from your browser. However, some of our websites and/or applications might not work properly without the use of cookies.

Here are some of the main explanations on how to delete cookies on your browser:

• https://support.google.com/chrome/answer/95647 (Chrome);
• https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
• https://help.opera.com/en/latest/security-and-privacy/ (Opera);
• https://support.microsoft.com/en-gb/help/17442|windows-internet-explorer-delete-manage-cookies (Internet Explorer);
• https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfril1471/mac (Safari); and
• https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

For mobile devices, if you do not want to receive targeted advertising based on your centre of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions:

• iOS Users: to enable Limited Ad Tracking, follow the instructions given by Apple.
• Android Users: to enable the option to deactivate ad personalization, follow the instructions given by Google on Google Play.
• You might want to download the DAA mobile App Choices application to control behavioural advertising online.

How we Share your Data and International Transfers

We may transfer personal information that we collect or that you provide, as described in this policy, to contractors, service providers, and other third parties we use to support our organization (such as analytics and search engine providers that assist us with Website improvement and optimization). We use contractual or other means to ensure that these third-parties keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We may also share your information with our affiliated organizations in the United States so they may send you information of interest to you, but only with your consent.

Some of our service providers are located outside of Canada, including the United States. While located outside of Canada your information will be subject to local laws, including potential access by local enforcement. These laws may be less protective of your privacy than Canadian laws.

Security

All information provided to TDJMC is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt or scramble data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of TDJMC. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant its security.

Other Websites

Our Site contains links to other Web sites. Please note that when you click on one of these links, you enter another Web site for which TDJMC has no responsibility. We encourage you to read the privacy statements on all such sites, as their policies may differ from ours.

Contacting Us and Challenging Compliance

Please contact us if you have comments or questions about our policies or our website and application.

Our mailing address is:
T.D.  Jakes Ministries-Canada
P.O. Box 3100
Vancouver, BC
V6B 3X7

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer at the address shown above or via telephone (604) 744-1700.

Should you not be satisfied with our response, you also have the right to contact the Office of the Information and Privacy Commissioner of British Columbia:

PO Box 9038; Stn. Prov. Govt.; Victoria, BC V8W 9A4 or via telephone: (250) 387-5629.